Return Policy
We really hope that you are delighted with your India & Mills purchase. However, if you would like to return your item, follow these instructions:
- Please return all items within 14 days of receipt of the order.
- Returns will be processed within 3-5 business days of receiving your original order.
- Please fill out the return form included in your order. If you do not have one, please email hello@indiaandmills.com
- Items must be returned; unworn, unwashed, undamaged and in the original packaging with tags still attached.
- We reserve the right to deny any returns if your item(s) are damaged, marked or altered in accordance with our quality standards.
- Once the item has been inspected, you will then be refunded on the same card with which you paid originally within seven days of receipt. Times dependent on your bank.
- Postage and insurance for the returned item is the responsibility of the customer. India & Mills cannot be held liable for returns that do not arrive. We do recommend that you consider sending your item(s) back tracked to avoid any complications.
- Please note that original shipping charges are non-refundable.
- For UK returns, we recommend using a tracked and signed for delivery option.
- Please note delays may occur during UK bank holiday's.
UK Returns address:
India & Mills
Tipples Farm, Salhouse
Norwich, Norfolk, NR13 6HB